The principal role of the Chair is to manage and to provide leadership to the Board. The Chair is accountable to the Board and acts as a direct liaison between the Board and the management of CA NOSN, through the Chief Executive Officer.
The chair should take control of meetings, ensuring that everyone who wishes to has a reasonable chance to speak and take part. She or he should be able to listen to and understand a wide range of views, present information clearly and concisely and get clarification of relevant points, thus enabling the board to make effective decisions. The board must demonstrate its leadership of the organisation. It is the chair’s role to enable the board to do that.
In addition to the general trustee board responsibilities, the chair will be responsible for the following duties (although in some cases these may be delegated to or shared with other board members):
Main duties and responsibilities
Ensuring that board decisions are made within the remit of the governing document and the policies of Citizens Advice
Planning the annual cycle of board meetings, and chairing and facilitating these to ensure their smooth running
Planning the agenda for meetings with the Chief Executive
Developing membership of the trustee board to ensure that it contains the diverse range of skills, experience and knowledge needed to operate effectively, with due consideration for community representation
Ensuring that successors for key posts – treasurer, chair etc. – are identified and inducted in good time
Ensuring that trustees receive induction and adequate training to enable them to fulfil their roles
Monitoring the calibre, level of commitment and attendance of all trustees
Ensuring that the board reviews its own work and how effectively it operates; making sure to take any corrective action required
Ensuring that the board is able to seek the views of all sections of the community served by the organisation.
Checking that decisions taken at meetings are being implemented
Ensuring that the board reviews the work of the organisation.
Liaising with the Chief Executive to keep an overview of the organisation’s business
Providing or arranging for support and supervision for the Chief Executive, including annual appraisal
In conjunction with the treasurer, ensuring proper management and control of finances
Representing the organisation in the community and at public events
Representing the organisation in relationships with funders and negotiating for funds for staffing, premises or equipment
Ensuring that the organisation plans for the recruitment and turnover of paid staff and volunteers.
Personal skills and qualities
board level experience
experience of chairing meetings and committee work
tact and diplomacy
excellent communication and interpersonal skills
impartiality, fairness and the ability to respect confidences.
It is desirable for the Chair to have knowledge of the type of work undertaken by the organisation and a commitment to the aims and principle of Citizens Advice.
To apply, please email firstname.lastname@example.org and request an application form.