Artificial intelligence  |  Data and digital  |  Governance

AI in the boardroom: How NEDs can ask better questions

Picture of a NEDonBoard event on AI In the boardroom, alongside an article written by OnBoard
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Beyond the board pack: How AI can help NEDs ask better questions

Key takeaways

  • Board packs provide information, but not always the full context. NEDs need access to previous discussions, decisions and commitments to exercise effective oversight.
  • AI can strengthen board preparation. Secure AI tools can help directors retrieve relevant information, identify changes and explore questions ahead of meetings.
  • Good AI governance is essential. Confidentiality, data security, accuracy and appropriate oversight must be addressed before directors use AI with sensitive board information.
  • Independent judgement remains critical. AI should support, not replace, directors’ critical thinking, constructive challenge and decision-making.

Why NEDs need to look beyond the board pack

Effective board oversight requires more than reviewing the latest papers. Non-executive directors need to understand the history of proposals, previous board discussions, outstanding concerns and commitments made by management.

Yet this information is not always readily accessible. It may be spread across historical board packs, committee reports, meeting minutes and other governance records.

This is where artificial intelligence can make a difference.

AI-powered tools can help directors retrieve and analyse relevant information more efficiently, reducing the time spent searching through documents and allowing more time for the work that matters: questioning assumptions, assessing risks and exercising independent judgement.


How AI can improve board preparation and constructive challenge

The real opportunity for AI in the boardroom goes beyond summarising lengthy documents.

When connected to reliable governance records, AI tools can help directors explore the background to decisions and prepare more informed questions.

For example, before considering a proposal, a NED might ask:

  • What has changed since the board last considered this proposal?
  • What concerns or risks were identified previously?
  • Have the conditions attached to an earlier approval been satisfied?
  • How does the current proposal compare with previous management commitments?
  • What information is missing or requires further clarification?

These questions are central to effective board oversight.

By making relevant information easier to access, AI can help directors focus their preparation on areas requiring deeper scrutiny, rather than spending valuable time locating historical records.


Supporting newly appointed NEDs

Access to board history is particularly valuable for newly appointed non-executive directors.

New directors bring fresh perspectives and specialist expertise, but they also need to develop an understanding of the organisation’s strategy, governance arrangements, risk appetite and previous decisions.

A structured induction remains essential. However, secure AI tools that provide access to historical governance information can complement the induction process and help new directors become effective contributors more quickly.

For example, a newly appointed NED could use AI to understand how a strategic priority has evolved, identify recurring issues raised by the board or review previous discussions relating to their committee responsibilities.

This helps directors apply their experience within the organisation’s specific context.


AI governance: protecting confidential board information

The benefits of AI must be balanced against the risks associated with sensitive board information.

Board packs routinely contain confidential financial information, commercially sensitive proposals, strategic discussions and personal data.

Directors should therefore be cautious about uploading such material into general-purpose AI tools without understanding how the information is processed, stored and protected.

The 2026 OnBoard Board Effectiveness Survey highlights the growing use of AI in board activities and the importance of clear governance arrangements.

For boards, this means establishing appropriate policies covering approved AI tools, data confidentiality, information security, access permissions and the verification of AI-generated outputs.

Having an AI policy is only the starting point. Directors must understand it, follow it and receive appropriate training.

Boards should also recognise that AI-generated responses may be incomplete, inaccurate or misleading, even when presented confidently.


Keeping independent judgement at the centre of board decisions

AI can support directors in analysing information, identifying patterns and preparing questions. However, it cannot assume a director’s responsibilities or replace the judgement expected of a board member.

NEDs must continue to test assumptions, challenge management constructively, consider different perspectives and exercise independent judgement.

AI-generated findings should be treated as inputs for further examination, with important conclusions verified against reliable sources.

The objective is not to automate board decision-making. It is to enable directors to spend more time on informed discussion, strategic oversight and effective challenge.


📌 Five questions NEDs should ask about AI in the boardroom

As AI becomes more widely used in governance activities, boards should consider:

  1. AI policy: Does the organisation have a clear policy governing how directors and management use AI?
  2. Information security: Are approved tools suitable for handling confidential board information?
  3. Access to information: Can directors efficiently retrieve historical decisions, discussions and supporting evidence?
  4. Reliability: How are AI-generated outputs verified, and can directors trace information back to its source?
  5. Board capability: Do directors have the knowledge and training to use AI responsibly and challenge its outputs?

These questions can help boards assess both their readiness to adopt AI and the governance arrangements required to use it effectively.


Moving towards more effective AI-enabled governance

The opportunity for boards is to move beyond fragmented, informal AI use towards a more secure and structured approach.

Purpose-built board governance platforms, such as OnBoard, can help organisations bring governance information together and support directors in accessing relevant materials more efficiently.

When evaluating AI-enabled board solutions, organisations should consider how they integrate with existing governance processes, protect confidential information, maintain access controls and support the verification of information.

Ultimately, the value of AI lies not simply in processing information faster, but in helping directors engage more effectively with the issues before them.

Better access to information can lead to better questions. Better questions support more informed challenge and stronger board decision-making.


Frequently asked questions

1️⃣ How can AI help non-executive directors?

AI can help NEDs prepare for board meetings by retrieving historical information, identifying changes between proposals and highlighting areas requiring further investigation. Directors remain responsible for verifying information and exercising independent judgement.

2️⃣ Can NEDs use AI to review confidential board papers?

Only where the organisation has authorised the use of an appropriate AI tool and suitable confidentiality, security and data protection controls are in place.

3️⃣ Can AI improve board effectiveness?

AI can support board effectiveness by improving access to information, reducing administrative work and enabling more focused preparation. Its impact depends on the quality of information, the governance arrangements in place and how directors use its outputs.

4️⃣ What should boards consider before adopting AI tools?

Boards should assess information security, confidentiality, data governance, access permissions, accuracy, auditability and director training. AI adoption should support the board’s existing  governance responsibilities rather than introduce unmanaged risks.


NEDonBoard has partnered with OnBoard to bring board portal insights and good practices to the board community.

Partnership NEDonBoard and OnBoard

The brochure explores OnBoard’s AI approach to supporting board preparation and meetings.

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