You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance [email protected] or through our Contact Us form available at this link http://www.nedonboard.com/contact-us/. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Who We Are
2.1 Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:
- NEDonBoard, Institute of Board Members (https://www.nedonboard.com) is operated by GLOBAL INSTITUTE OF BOARD MEMBERS LTD, a UK Limited company registered in England under company number 10545095. Our registered office is at: 34b York Way, King’s Cross, London N1 9AB.
- Our nominated representative is Mrs. Perraud and they can be contacted through our Contact Us form available at this link http://www.nedonboard.com/contact-us/.
What we may collect
3.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
3.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier. When you email, phone, live chat or otherwise, we may collect information such as your first name, last name, email address and phone number.
- Contact Data includes personal address, billing address, invoicing address, email address and telephone numbers.
- Financial Data includes bank account and/or payment card details.
- Transaction Data includes details about payments and other details of our Services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
- Profile Data includes your username and password, your social media profile (LinkedIn, Twitter and Facebook as applicable), details of your board experience and your professional career, reservations made by you, your interests, feedback and survey responses.
- Usage Data includes information about how you use our Website and Services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Interaction Data includes any information that you might provide to any discussion forums on the Website.
- Cookies Data like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them and what kind.
- Third Parties and Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or through the Services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Website. We are also working with third parties (including, for example, partner companies, host partners, other business partners, suppliers, sub-contractors, advertising networks, analytics providers, and search information providers) and may receive information about you from them.
3.4 We do not collect any Special Categories of Personal Data about you (this includes details about your religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. You may choose to provide data on your ethnicity and gender within your NED Profile as a Member, which may be used as Aggregated Data.
3.5 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
- You have given consent to the processing of your personal data for one or more specific purposes;
- processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which we are subject;
- Details of your visits to our site and the resources you use
- Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers
- processing is necessary to protect the vital interests of you or of another natural person;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
- processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our financial payments, except where such interests are overridden by the fundamental rights and freedoms of the data subject, in particular where the data subject is a child.
3.7 In some instances, it may be appropriate for us to combine your information with other information that we may be holding about you, such as combining your name with your geographic location or your browsing or purchasing history.
How we may collect and use your data
4.1 We (or third party data processors, agents and sub-contractors acting on our behalf) may collect, store and use your personal information by way of different methods to collect data from and about you including through:
Direct interactions. You may give us your information by filling in forms via our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- present Website content;
- use any of our Services;
- create an account on our Website;
- subscribe to our newsletter or publications;
- purchase a membership or a training;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.
4.2 In addition to the above, we may use the information in the following ways:
- To personalise your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
- Present Website content effectively to you.
- Provide information, and services that you request, or (with your consent) which we think may interest you.
- Carry out our contracts with you.
- Provide the relevant Services to you.
- Tell you our charges.
4.3 If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
4.4 If you are a new customer, you will only be contacted if you agree to it.
4.5 We may keep a record of those links which are used the most to enable us to provide the most helpful information, but we agree to keep such information confidential and you will not be identified from this information.
4.6 In addition, if you do not want us to use your personal data for any of the other reasons set out in this section in 5, you can let us know at any time by contacting us through our Contact Us form at https://www.nedonboard.com/contact-us/, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible products and services to you.
4.7 In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.
4.8 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation
4.9 Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to our marketing communications or sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us through our Contact Us form at https://www.nedonboard.com/contact-us/, and we will either delete your data from our systems or move your data to our “unsubscribe list”. However, you acknowledge this will limit our ability to provide the best possible products and services to you.
5.1 All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.
Where we store your data and security
6.2 Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see the European Commission: EU-US Privacy Shield.
6.3 Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
6.4 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6.5 By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
6.6 Any payments made by you, will be encrypted.
6.7 We have implemented security measures such as a firewall to protect any data and maintain a high level of security.
6.8 Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet and you take the risk that any sending of that data turns out to be not secure despite our efforts.
6.9 If we give you a password upon registration on our Website, you must keep it confidential and must not share it with anyone.
6.10 We will keep personal data for as long as is necessary which is usually the life of our relationship and up to a period of seven years after our relationship have ended. We may however be required to retain personal data for a longer period of time to ensure we comply with our legislative and regulatory requirements. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.
Disclosing your information
We are allowed to disclose your information in the following cases:
7.1 We are allowed to disclose your information in the following cases:
7.1.1 If we want to sell our business, or our company, we can disclose it to the potential buyer.
7.1.2 We can disclose it to other businesses in our group.
7.1.3 We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
7.1.4 We can exchange information with others to protect against fraud or credit risks.
7.2 We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data.
7.3 Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
8.2 Under the GDPR, you have the right to:
- request access to, deletion of or correction of, your personal data held by us at no cost to you;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place;
- restrict processing;
- to object to processing of your personal data; and
- complain to a supervisory authority.
8.3 You also have rights with respect to automated decision-making and profiling as set out in section 11 below.
8.4 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
Links to other sites
9.1 Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our Website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Automated Decision-Making and Profiling
11.1 In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.
11.2 The right described in section 11.1 does not apply in the following circumstances:
- the decision is necessary for the entry into, or performance of, a contract between the you and us;
- the decision is authorised by law; or
- you have given you explicit consent.
11.3 Where we use your personal data for profiling purposes, the following shall apply:
- Clear information explaining the profiling will be provided, including its significance and the likely consequences;
- Appropriate mathematical or statistical procedures will be used;
- Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
- All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
Terms and Conditions
12.1 Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
14.2 If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
14.3 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.
14.4 If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.
14.5 If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek a remedy through arbitration.
Acceptable Use Policy for Website
This is our acceptable use policy. If you use our website, it means that the policy applies to you and that you agree with it as part of our Website Terms.
We may change these terms, so we expect you to check this page from time to time as the changes will be binding on you. There may also be changes elsewhere on our site.
Who We Are
NEDonBoard, Institute of Board Members (https://www.nedonboard.com) is operated by GLOBAL INSTITUTE OF BOARD MEMBERS LTD, a UK Limited company registered in England under company number 10545095. Our registered office is at: 34b York Way, King’s Cross, London N1 9AB.
Our registered office is at: 34b York Way, King’s Cross, London N1 9AB
What you must not do
You must not use the site to do any of the following:
- Break any laws or regulations
- Do anything fraudulent, or which has a fraudulent effect
- Harm or attempt to harm minors
- Do anything with material that does not meet our content standards (these are listed below)
- Do anything with unsolicited advertising material (known as spam)
- Transmit any data or material that is harmful to other programs, software, or hardware (for example, viruses, Trojan horses, worms, etc.)
- Copy in any way or re-sell any part of our site
- Interfere with or damage any part of our site, equipment, network, software or storage arrangements.
Here are our content standards. They apply to all material that you contribute to our site and to all interactive services.
You must follow these standards carefully, but please also follow the spirit of them.
Your contributions must be:
- Accurate (if they are factual)
- Genuine (if they state opinions)
- Within the law.
Your contributions must not be:
- Defamatory, obscene or offensive
- Likely to deceive, harass, annoy, threaten, or invade someone else’s privacy.
And they must not:
- Promote material that is sexually explicit
- Promote violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation
- Infringe anyone else’s intellectual property
- Be used to impersonate anyone, or misrepresent anyone’s identity
- Encourage or assist anything that breaks the law.
Our standards for interactive services, such as chat rooms and bulletin boards, are as follows:
- We will tell you clearly about the service
- We will tell you what form of moderation we use for the site
- We will try to assess risks on the site and will moderate if we think it is appropriate.
Please note, however, that we are not required to moderate our interactive service. We will not be responsible for any loss to anyone who does not use our site according to our standards (whether or not we have moderated the service).
Disclosure to Courts
If you have to disclose Confidential Information by order of a court or other public body you may do so.
Suspension and Termination
If we think you have breached this policy, we will take whatever steps we think are necessary.
These might include:
- Stopping your use of the site temporarily or permanently
- Removing material you have put on the site
- Sending you a warning
- Taking legal action
- Telling the right authorities.
We exclude legal responsibility and cost for actions we take to deal with your breach of our policy.
Terms and Conditions of Website Use
Welcome to the NEDonBoard website.
This page tells you the terms on which you may use our website https://www.nedonboard.com, whether as a registered user or a guest or a member. Please read carefully before use.
By using the site, you accept the terms and agree to obey them. If you do not accept them, please do not use the site.
Who We Are
NEDonBoard, Institute of Board Members (https://www.nedonboard.com) is operated by GLOBAL INSTITUTE OF BOARD MEMBERS LTD, a UK Limited company registered in England under company number 10545095. Our registered office is at: 34b York Way, King’s Cross, London N1 9AB.
Our registered office is at: 34b York Way, King’s Cross, London N1 9AB
Use of the Site
You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
You agree to follow our acceptable use policy.
If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.
Only use the site as allowed by law and these terms. If you do not, we may suspend your usage, or stop it completely.
We frequently update the site and make changes to it, but we do not have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you should not rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
By using the site, you agree to us handling this information and confirm that data you provide is accurate.
If you order goods or services from us through the site, your order will take place under our Terms and Conditions of Supply.
Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.
Any contributor’s ideas, suggestions, potential systems or process ideas and recommendations are posted on the basis that they are donated to us and we may exercise the right to use without breach of any copyright (in writing or implied).
You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.
If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.
Our Legal Responsibility to You
We do not guarantee the accuracy of material on our site. As far as legally possible, we exclude legal responsibility for the following:
- Any loss to you arising from use of our site
- Loss of income, profit, business, data, contracts, goodwill or savings.
We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
Uploading to our Site
If you contact other users of our site or upload material to it, you must follow our acceptable use policy, which sets out standards for usage. You agree to reimburse us for any costs or expenses we incur as a result of any breach of this term.
Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.
We will not be legally responsible to anybody for the accuracy of material that you upload to the site, and we can remove it at any time if we think it does not follow our acceptable use policy.
If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the site will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You must not try to get access to our site or server or any connected database or make any ‘attack’ on the site. We will not be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.
Links to Our Site
You are allowed to make a legal link to our website’s homepage from your website if the content on your site meets the standards of our acceptable use policy. We can end this permission at any time.
You must not suggest any endorsement by us or association with us unless we agree in writing.
Links to Our Site
Links from our Site Platform to other websites are for information only. We do not control them and do not accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.
We change these terms from time to time and you must check them for changes because they are binding on you.
NEDonBoard and NEDonBoard, Institute of Board Members are UK Registered trademarks.
12.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.
12.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
12.3 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.
12.4 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.
12.5 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator.
12.6 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.
12.7 The English courts have the only right to hear claims related to our site, and all disputes are governed by English law.
Please contact us through our Contact Us form at https://www.nedonboard.com/contact-us/
Cookies are small text files placed on your device when you visit our site and are used to make the users experience more efficient. We are able to store cookies on your computer where they are necessary for the operation of the site however, for non-essential cookies we need your permission.
‘Session’ and ‘Persistent’ Cookies
‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be either first- or third-party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookies may be used by us or our business partners.
Third-party Cookies we use include:
- Google Analytics
- WordPress cookies
- Members’ username and password, which are data stored up to 5 years.
All our cookies are categorised by the role they fulfill on our website:
If at any time you wish to disable our cookies, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies that will prevent certain important areas and features of our service from functioning properly (but if you do so you will not be able to use certain important features of our service). You can find additional information at AboutCookies.org.
Notwithstanding, the audit undertaken regarding our cookies, it is possible we may have missed one from our list above. If you happen to find one that is being set on our site, please let us know.
- Strictly Necessary: these are essential to enable you to move around our website and use features such as secure services. Without these cookies such services could not be provided;
- Functionality: allow the website to remember your choices and to personal certain features. These cookies may be anonymised and cannot track your browsing activity on other websites; and
- Performance: collect information as to how users use the website. These cookies do not collect information that identifies a visitor. The information collected is aggregated and used to improve our website.
- None of the cookies employed are classified as Behavioural Targeting.
Terms and Conditions of Supply
This policy tells you the terms and conditions (the “Terms”) on which you purchase the NEDonBoard services, referred in the policy as “Training”, “Event”, “Membership” and “Listing”. By purchasing the NEDonBoard services, you accept the Terms and agree to comply with them. If you do not accept them, please do not process with your registration and purchase.
Only services for which specific terms and conditions or contractual terms are agreed between two parties, with the GLOBAL INSTITUTE OF BOARD MEMBERS LTD as one of the two parties fall outside this policy.
1.1 These Terms are between the GLOBAL INSTITUTE OF BOARD MEMBERS LTD, trading as NEDonBoard, Institute of Board Members (“NEDonBoard”) and the person who completes the relevant registration form (whether or not they are the delegate) (“You”) for the service as described in the form (“Training”, “Event”, “Membership”, “Listing” together the “Services”).
Making a purchase
2.1 Trainings, Events, Memberships and Listing shall be booked through the website http://www.nedonboard.com (the “Website”) or any other website to which NEDonBoard may direct You.
2.2 All purchases shall either be paid for through the Website or any other website to which NEDonBoard may direct You by credit or debit card or via bank transfer.
2.3 All purchases are subject to availability and will be confirmed in writing by e-mail after NEDonBoard has received the completed registration form, the related fee if required (“Fee”), and any other information that NEDonBoard may require.
2.4 By paying the Fee, You understand and acknowledge that You are accepting these Terms.
3.1 The Fee for the Services stated on the NEDonBoard website is correct at the time of publication but maybe subject to change from time to time. For the avoidance of doubt changes to the Fee will not affect confirmed registrations. The Fee is payable at the same time as You submit your registration form, payable by credit or debit card or bank transfer.
3.2 For in-person Event or Training, the Fee does not include travel to or from the Event or Training or any accommodation costs incurred by the delegate.
3.3 VAT applies as stated on our website at the time of purchase.
Changes to an Event or a Training
The following provisions do not apply to self-paced online Trainings.
4.1 Whilst Event and Training listings are correct at the time of publication, in certain circumstances it may be necessary for NEDonBoard to alter the content, format, venue or timing of an Event or a Training. All delegates will be notified of such changes prior to the Event or the Training.
4.2 If You cannot attend an altered Event or Training for which You have registered, please contact NEDonBoard at [email protected] as soon as possible (and in any event no later than 24 hours before the Event or the Training). No refunds will be given, however NEDonBoard shall have absolute discretion to offer You either or both of the following options:
4.2.1 allow You to send a substitute delegate in your place (provided that NEDonBoard has received the details of such substitute prior to 24 hours before the Event or Training); or
4.2.2 allow You to attend the next available Event or Training (please note NEDonBoard will only allow one deferral of Event or Training date after which all Fees will be forfeited).
4.3 In the event that NEDonBoard may need to postpone or cancel an Event or Training for any reason whatsoever, NEDonBoard shall notify You as soon as reasonably practicable of any such postponement or cancellation. You will then be entitled to a refund if You cannot attend the rearranged date (subject to an administrative fee of 3% of the Fee inclusive of VAT).
NEDonBoard’s liability to You will be limited to the amount of the Fees You have paid and NEDonBoard will not be liable to You for any expenditure, damage or loss incurred by You as a result of the cancellation or postponement.
Attending the Event or Training
5.1 Please contact us on [email protected] to advise us of any special requirements prior to making your purchase, including access for in-person Event or Training.
5.2 NEDonBoard reserves the right, without any liability, to refuse You admission or remove You from the Event or Training for failure to comply with these Terms; or if in NEDonBoard’s reasonable opinion You represent a security risk, nuisance or annoyance to the running of the Event or Training.
5.3 You must not make video or audio recordings of the Event or Training or use any recordings or photographs, unless expressly permitted by NEDonBoard.
5.4 You acknowledge that the Event or Training or part of it may be filmed by audio, visual, audio-visual or electronic means or photographed, including photographs of individuals or groups of delegates. You hereby consent to NEDonBoard, (or, if applicable, any third party licensed by NEDonBoard) to use and distribute such footage and photographs, which may contain your images, in all or any media (including social media) whether current or subsequently created, in perpetuity at any worldwide location, for the purposes of advertising, publicity, reporting and otherwise in relation to the exploitation of such recordings and photographs. Please inform the photographer and / or videographer if You do not wish to be included in any individual or group photographs or video footage.
5.5 To the maximum extent permitted by law, NEDonBoard shall not be liable for any kind of loss or damage to You or your personal property, unless caused by our negligence.
5.6 Materials distributed by or on behalf of NEDonBoard are NEDonBoard’s proprietary items and may not be reproduced without NEDonBoard’s permission for any purpose.
If You are not satisfied with an in-person Training
6.1 If You are not fully satisfied with the content provided at the Training, You are entitled to apply for a refund of the Fee, provided that:
6.1.1 You do not stay at the Training longer than 1 hour from the start time of such a session; and
6.1.2 You complete the required form by providing feedback in reasonable detail as to why You were dissatisfied within 24 hours of being sent the form. NEDonBoard shall then have sole discretion to issue a refund to You if NEDonBoard deems this appropriate in the circumstances.
If You are not satisfied with a self-paced Training
7.1 You can apply for a refund within 14 days of purchase, provided that You have not accessed your course material.
7.2 You are no longer eligible to a refund if You have accessed your course material or communicated with any instructors.
7.3 Your refund of the Fee is subject to a 10% administration charge of the Fee inclusive of VAT.
7.4. Self-paced trainings are not transferrable.
If You are not satisfied with an Event
8.1 If You are not fully satisfied with the Event content, You shall not be entitled to apply for a refund of the Fee.
If You are not satisfied with Your NEDonBoard Membership
9.1 If You are not fully satisfied with the Membership content provided by the NEDonBoard Membership upon signing-up, You are entitled to apply for a refund of the Fee provided that:
9.1.1 You complete the required cancellation form and provides feedback in reasonable detail as to why You are dissatisfied;
9.1.2 the required form is completed within 14 days of purchasing the Membership. This excludes renewal;
9.1.3 the refund of the Fee is subject to an £50 administration charge. NEDonBoard shall then have sole discretion to issue a refund to You if NEDonBoard deems this appropriate in the circumstances.
9.2 Your NEDonBoard Membership auto-renews, as stated in the registration form and in the membership confirmation email when you join NEDonBoard, Institute of Board Members.
9.3 Should you wish for the autorenewal to not apply, you are required to notify the NEDonBoard team at [email protected] upon signing up or at any point prior to renewal. A reminder of your upcoming renewal and auto-billing is sent to you by e-mail 45 days prior to the renewal date. A 1 full working day notice is required for any auto-renewal to be turned off. Cancellations can only be requested online.
9.4 You shall not be eligible for a refund after the renewal of your Membership.
9.5 A partial refund may be considered under certain limited circumstances such as serious illness. A minimum administrative fee of £50 will apply to any refund.
9.6 Your NEDonBoard membership is not transferrable, unless explicitly approved by the NEDonBoard team.
If You are not satisfied with a Listing
10.1 If You are not fully satisfied with the Listing, You shall not be entitled to apply for a refund of the Fee.
Liability of NEDonBoard
11.1 Except as otherwise set out in these Terms and to the maximum extent permitted by law, NEDonBoard shall not be liable to You for any direct, indirect, economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this Policy, even if You have been advised of the possibility of such loss or damage.
11.2 Except as expressly stated in these Terms and to the extent permitted by law, NEDonBoard makes no representations or warranties regarding the Event, Training, Membership or Listing or any other matter pertaining to these Terms and all warranties, rights, obligations, representations, liabilities, terms or conditions (whether they are oral, written, express or implied or arise in contract, tort, statute or otherwise, and irrespective of the negligence of NEDonBoard or its employees or agents) regarding the Services or any other matter pertaining to these Terms (including without limitation, any relating to satisfactory quality, fitness for purpose, conformity with description or sample, care and skill or compliance with representations, but excluding any implied statutory warranties relating to title) are hereby expressly excluded. NEDonBoard does not warrant that the Services will meet all of Your requirements. Views expressed by speakers are their own and NEDonBoard disclaims all liability for advice given or views expressed during an Event or Training. Materials made available are intended for information only and should not be relied upon.
11.2 The names, job titles and organisations of all registered delegates will be placed on the delegate list for the Event or Training. This list may will be provided to speakers, course leaders and fellow delegates for the purpose of networking and meetings. Hosting companies will also receive the list for security purposes.
11.3 Delegates agree that they shall not, under any circumstances, use the delegate list for their own promotional and marketing purposes or for any purpose not expressly agreed to by the other delegates on the list.
11.4 NEDonBoard shall only contact you for marketing purposes, and will only pass on your contact details to sponsoring organisations for marketing purposes, to the extent that you expressly consent to this (for example, during the registration process).
Circumstances Beyond the Control of NEDonBoard
- If, due to war, strike, lockout, accident, fire, natural catastrophe or other events or circumstances over which it has no reasonable control, NEDonBoard fails to comply with any obligation to You in the manner and time required under these Terms, it shall not be deemed to be in breach of these Terms and NEDonBoard will not be responsible or liable for any loss or damage which may be incurred by You as a result of such failure.
13.1 These Terms contain the understanding and agreement of the parties and supersedes all previous understandings or agreements between them either in writing or oral, provided that this shall not apply to fraudulent or negligent misrepresentation.
13.2 In the event that one or more of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable, those provisions shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.
13.3 Any failure by NEDonBoard to enforce the performance of any provision in these Terns shall not constitute a waiver of the right to subsequently enforce that provision or any other provision.
13.4 A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.
13.5 These Terms were last updated on 30 June 2023 and may be updated from time to time.
13.6 These Terms and the rights of the parties under it shall be governed by and construed in accordance with English Law. The parties hereby agree to submit to the exclusive jurisdiction of the courts of England and Wales.