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30.03.2021 – Stakeholder Engagement: Clients and Customers

March 30 @ 11:00 am - 1:00 pm

Free - £40.00
Addressing latest themes around stakeholder engagement for board members, with focus on clients and customers

Agenda:

  • 11:00 – Welcome
  • 11:10 – Guest speaker insights, Joanna Baldwin & Mike Ashton
  • 11:45 – Interactive audience discussion
  • 12:30 – Networking (optional)
  • 13:00 – Event close

Guest Speakers:

NEDonBoard is pleased to welcome insights from:

  • Portfolio non-executive director Joanna Baldwin, whose board experience includes Chair of the Customer, Conduct & Culture Committee at Aviva and until recently Chair of the Customer Experience Committee at HMRC.
  • NEDonBoard member Mike Ashton, a Trustee at Revitalise, as well as Managing Director of a corporate training and consulting practice which focuses on Customer Experience, Strategy and Leadership, engaging with SMEs through to large corporates. Mike was formerly CMO/CCO of Hilton Worldwide.

We welcome the board community to note the date in your diary and register to this event.

Dial-in details will be distributed to registered attendees via email the day before this event.

Details

Date:
March 30
Time:
11:00 am - 1:00 pm
Cost:
Free - £40.00
Website:
https://www.eventbrite.co.uk/e/30032021-stakeholder-engagement-clients-and-customers-tickets-126279376013

Organiser

NEDonBoard